What should I do if I can't log into my account?

If you’re unable to log into your Gosen account, follow these steps:

Why can't I complete a transfer or payment?

If you’re unable to make a transfer or payment on Gosen, several common issues may be causing the problem. Try these troubleshooting steps:

What should I do if my account is blocked or suspended?

If your Gosen account has been blocked or suspended, follow these steps:

How can I contact Gosen technical support?

You can reach the support team through live chat, email, or by creating a ticket in the help section of the platform.

What should I do if a P2P transaction did not complete correctly?

If you’re having issues with a P2P transaction, first check that both users have followed the required steps.

What should I do if I encounter an issue with my account?

If you experience an issue with your account, open a ticket through the help center, provide a detailed description of the problem, and the support team will address it as soon as possible.

How can I cancel a transaction on Gosen?

Transactions can only be canceled if they haven’t been confirmed by both parties.