If you’re unable to make a transfer or payment on Gosen, several common issues may be causing the problem. Try these troubleshooting steps:

1. 1. Insufficient balance: Check that you have enough balance in the cryptocurrency you’re trying to transfer. If your balance is less than the amount you wish to send, the transfer won’t process.
   2. Internet connection issues: Ensure you have a stable internet connection. Poor connectivity may prevent the platform from processing your request correctly.
   3. Incomplete verification: If you haven’t completed the KYC (Know Your Customer) verification process, some features like transfers may be blocked. Ensure you’ve submitted the required documents and completed verification.
   4. Insufficient network fees: For external transfers, you may not have enough balance to cover blockchain network fees. Fees can vary depending on current network congestion.
   5. Destination address errors: Double-check that you’ve correctly entered the recipient’s wallet address. If there’s an error in the address, the transfer cannot be processed.
   6. Transfer limits: You may have reached your daily or weekly transfer limits. Check the applicable limits on your account.
   7. Maintenance or technical issues: Gosen may be undergoing maintenance, temporarily affecting transfers. Check platform notifications or contact technical support to confirm if this is the case.